Frequently asked questions¶
Using GaugeDesk¶
What is GaugeDesk?¶
GaugeDesk helps you build an agent, allow it to use selected files, review its work, and control what leaves a project.
GaugeWright is the company. GaugeDesk is the product.
Does the model run on my computer?¶
No. GaugeDesk runs project controls on your computer, but a selected model provider runs the language model. The provider receives your prompt and allowed context in plaintext.
GaugeDesk does not support local model inference today.
What can I use now?¶
The desktop workbench is available for local build, run, and review work. Some hosted, team, enterprise, and mobile features are built but are not generally available.
See Product status for the exact scope.
Why did GaugeDesk deny an action?¶
The agent tried to use a file, tool, network route, or output that the run did not have permission to use. Check the exact action before you add access.
See Troubleshooting.
Website agents¶
Can I publish an agent on a website?¶
GaugeWright has a live production proof for one website agent. The runtime and publishing controls are built, but general self-service access is not established. Contact GaugeWright before you promise this feature to a customer.
Does my computer serve website visitors?¶
No. Publication creates a fixed release. A hosted runtime serves each visitor session when your computer is offline.
What happens after an update?¶
New sessions use the newly active release. Existing sessions stay on the release that they started with.
Can a website agent return a result to me?¶
Yes, if the published release defines the allowed result, format, recipient, and size. GaugeDesk encrypts the result and puts it in quarantine after you download it.
The running agent cannot widen or suppress these rules.
Data and security¶
Who can see plaintext?¶
- For local work: the computer owner and model provider.
- For work on another system: that system's operator and model provider.
- For a website agent: GaugeWright's hosted runtime and model provider.
An encrypted transfer relay cannot read the content.
Does knowing a file identifier grant access?¶
No. GaugeDesk also requires current permission to read the content.
Does GaugeDesk deny access by default?¶
Yes. Missing, invalid, expired, or withdrawn permission grants nothing.
Does GaugeWright have SOC 2 or ISO 27001 certification?¶
No. GaugeWright also does not have a completed independent penetration test. Internal security controls, tests, and formal models are not independent certification.
Does GaugeWright have a DPA?¶
Yes. GaugeWright offers a standard Data Processing Agreement and publishes a subprocessor list.
Is there an uptime SLA?¶
No. GaugeWright tests backups and recovery, but does not offer an uptime SLA.
Isolation¶
Can an agent change its own instructions?¶
Not in a work chat. Use an edit chat to change an agent draft. Linux and macOS also use an operating-system sandbox for this separation. Windows does not have the same sandbox.
Can I block network access?¶
Yes. A project can block all network access. A run with no network access cannot call a remote model.
Some hosts support a route that allows only the selected model provider. When a host cannot enforce this route, GaugeDesk shows the lower protection level.
Source and releases¶
What license does GaugeDesk use?¶
The repository has two license areas:
- Apache-2.0 outside
ee/; and - Business Source License 1.1 with the GaugeWright Enterprise Use Grant in
ee/.
Repository visibility and source license are separate. Check the current repository and release before you depend on access.
Can I verify a release?¶
Release support differs by platform and version. Check the available checksum, signature or notarization, SPDX software bill of materials, and build provenance before installation.
Price and support¶
What does GaugeDesk cost?¶
GaugeDesk Plus is defined at USD 12 per seat each month. Custom agents and automations are a separate managed service. Other prices and general commercial availability are not settled.
Does payment grant access to project work?¶
No. Payment can enable a service. It does not grant access to a project, file, run, or release.
How do I get help?¶
See Support. Do not include credentials, private legal material, or customer data in a public issue.